Frequently Asked Questions
Everything you need to know about your Rounderbum experience.
How do I determine the right size for me?
We recommend checking our detailed Size Guide located on each product page. Our designs are tailored for a supportive fit, so if you are between sizes, we generally suggest sizing up for maximum comfort.
What is your return and exchange policy?
Due to the hygienic nature of underwear, we only accept returns or exchanges on unworn items in their original packaging with tags attached within 30 days of purchase. Sale items are final sale.
How long will it take to receive my order?
Standard shipping within the United States typically takes 3-7 business days. International shipping times vary by destination but generally range from 10-21 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern express checkout options like Apple Pay and Google Pay.
How should I care for my Rounderbum garments?
To maintain the shape and technology of your garments, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using bleach or ironing.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.