Returns & Exchanges
At Rounderbum, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. Please note that for hygienic reasons, certain intimate apparel items may be subject to specific return restrictions.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the products are unworn and unwashed to qualify for a refund.
- 3.Attach the Label
Print the prepaid shipping label provided through our portal and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; once received, your refund or exchange will be processed within 5-7 business days.